Call Center Gamification App
EMC is a global leader in enabling businesses and service providers to transform their operations and deliver information technology as a service. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way.
EMC contracted our team to develop a gamification app to help manage sales leads and train their PC Connection partner staff on EMC products. The gamification pilot project was a huge success. Sales delivered for EMC reached over $1,000,000 to date – for an ROI of 1,100%. Due to the positive results, the pilot is now rolling out to 5 more locations.